Prefer to talk to someone?
Call a showroom
Uses your location once. Never saved or sent.
Re-cording, broken pull cords and loops, bead chains on roller shades and cord tensioners.
Blinds that won’t go up or down, won’t stay up or no longer tilt: cordlocks, clutches and tilt mechanisms.
Shades that stop responding, battery replacement, remotes and hub set-up.
Broken or missing mounting brackets, valance clips, wands and other parts.
Broken wood slats, vertical vane stitching and weights, and roller fabric come loose from the tube.
01
Tell Us What’s WrongSend the form below or call your nearest showroom. A photo of the problem helps.
02
Get a Free QuoteWe get back to you with a free quote before any work starts.
03
Drop It Off or Book a VisitBring the blind to our service centre at the London showroom, or a technician comes to you. Service visits have a trip charge.
04
We Get It FixedOur own technicians handle most repairs. Some need the manufacturer or a trusted repair partner, and we will tell you up front. Either way, we let you know when it’s ready.
Most roller shade wear is in the fabric: it frays over time or comes loose from the top tube. We reattach or repair the fabric, replace broken bead chains and fix clutches that make a shade hard to raise.
Sun and age make vertical blind parts brittle, and chains and clips tend to break or go missing. We fix:
Rough use bends slats and wears out cords and mechanisms. We fix:
When a motorized shade stops responding, it is often the batteries or the set-up. We replace batteries, reconfigure PowerView® remotes and hubs, and set up smart home control. The price list shows the costs.
Often, yes. We look at the blind first and tell you honestly whether a repair makes sense or a new one is the better buy. Hunter Douglas products may also be covered by the lifetime warranty.
Our removal tips show how, type by type. Or we can take it down for you on a service visit.
Uses your location once. Never saved or sent.
We'll be in touch shortly.